Customers must complete the Merchandise Return Form and return to sales@thehomedeko.com or in person.
No products shall be returned to until a return authorization has been issued.
The Home Deko assumes no responsibility for items returned without proper authorization.
Products must be returned within thirty (30) days of the invoice date.
All boxes containing the returned products must be unopened and undamaged.
Under no circumstances can assembled products be returned.
Customers are responsible for all freight and transportation charges associated with returns, and customers will assume all risk of loss and damage until the products are delivered to the our facility.
The Home Deko does not pick up returns.
Upon receipt and inspection of the returned products, The Home Deko will issue a credit for the invoice amount for qualifying returns and will incur a twenty five percent (25%) restocking fee.
No credit will be issued for lost or damaged items.